"Mr Handley's mother Sheila, who gave evidence during the inquest, said outside court she was `disappointed` after the coroner's verdict."
"`With hearing about the gross failures identified and missed opportunities spoken of I find it very hard to understand how the coroner didn't feel able to use the word 'neglect' in his conclusion,` she said."
"`It feels to me, having heard all the evidence, that the level of the failures was such that Richard died because he was neglected. He wasn't given the care he needed to keep him safe`."
See also The natural causes cover-up