Monday, 30 January 2017

Alleged dishonesty of Atos and Capita

"Healthcare professionals who carry out face-to-face assessments of benefit claimants have lied, ignored written evidence and dishonestly reported the results of physical examinations, according to a two-month Disability News Service (DNS) investigation."

"The investigation has compiled evidence from more than 20 disabled people who have contacted DNS over the last year or have commented on previous DNS news stories to claim that their assessors usually qualified nurses lied repeatedly in reports they produced for the Department for Work and Pensions (DWP)."

"The evidence compiled during the investigation suggests a far-reaching, institutional problem that stretches across DWP and the two private sector contractors Atos Healthcare and Capita that assess eligibility for personal independence payment (PIP) on its behalf."

"The alleged dishonesty includes assessors: refusing to accept further written evidence from medical experts; wrongly claiming that detailed physical examinations had been carried out during the assessment; refusing to list all of a claimant’s medications; ignoring or misreporting key information told to them during the assessment; and reporting that a claimant had refused to co-operate with a physical examination, when they were unable to complete it because of their impairment."

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